Good questions.

Yes. Every song is generated from the story you share — names, memories, inside jokes, the tone you want. No two Heartstring songs are alike.

Most songs are delivered within a few hours. Premium and Ultimate tiers include priority delivery from 4 to 12 hours.

Personal use is fully yours — play it at events, share it with family, post your reaction on social. Commercial distribution requires an upgraded license.

Absolutely. You can request a regeneration with new tone, genre, or details before final delivery.

If we can’t deliver a song you love after revisions, we’ll refund you. We want this to feel like magic, not a transaction.

Yes. Your story is encrypted and never shared. You choose whether your song page is private or public.